Many organizations find the native Cisco IP phone directory service does not provide value. The directory is incomplete, the data inaccurate and the search interface is not intuitive. In response, Akkadian Labs developed Akkadian Contact Manager™, a simple-to-deploy directory solution providing a unified directory experience on Cisco IP Phones, Jabber and mobile devices.
Finally, a corporate directory that's available where employees need it.
Akkadian Contact Manager™ is available via the iOS and Android app stores. Setup is simple.
Cisco IP Phones
Akkadian Contact Manager™ is available on most Cisco IP phones, including the DX series.
Akkadian Contact Manager™ may be accessed via the web, from any device.
Akkadian Contact Manager™ Key Features and Benefits
Akkadian Contact Manager simplifies directory management for IT while providing an intuitive directory search interface, making it easy to locate and connect with contacts.
Administrators manage the directory via a streamlined dashboard. Akkadian Contact Manager’s interface makes it simple for those managing the Cisco Collaboration environment. Simplicity for the administrator means end users see greater functionality.
Streamlined dashboard capabilities:
- Pull information from various office locations and create one, united directory
- Sync directory data on demand, or on a schedule
- Search records
- And more
Cisco IP Phone Directory
The interface for workers using their Cisco IP phones to search-to-dial is simple and intuitive. Employees may use T9 search functionality to more easily find co-workers. Without a tool like Akkadian Contact Manager, the search on a Cisco IP phone is cumbersome and many give up before completing.
Akkadian Contact Manager aggregates contacts from different sources, providing a unified directory from multiple Cisco devices & applications. Plus, with Akkadian Contact Manager, administrators have the option to sync sources individually. End users are united with distant offices and campuses.
Akkadian Contact Manager will combine directory sources including:
- CSV files
- SQL server
Create Dial Rules
Using the sleek user interface, administrators have the ability to specify dial rules by cluster. For example, create a rule for clusters of employees based on country codes or area codes.
Customizable Search Fields
Administrators have the ability to customize the search field formatting. For example, in some industries, employees might want to search by title rather than name.