Cisco Collaboration Provisioning

Thoughts from a piano player

Setting the Stage

In my spare time (ha!), I have been known to play a piano bar or two on the Long Island, New York dueling piano scene. For the past three summers, I’ve been contracted to play a few recurring gigs on the summer vacation destination of Fire Island, New York. The venues aren’t fancy, but it’s always a lot of fun. The rub is that I have to transport my own equipment, via ferry, to the gig every time. It’s worth noting for the sake of the story that I get paid the same amount for the gig, no matter what equipment I bring. To transport my equipment, I must carry my stage piano from the car (parked in the ridiculously crowded and crammed-for-space ferry parking lot) to the ferry, and load it onto the boat. Next, I need to carry the piano to the venue–there aren’t cars on Fire Island. And then, after a 3 hour, no-holes-barred singalong party, I do it all over again in reverse for the return trip.

My “portable” piano weighs 80 lbs, requiring much effort and pain (literally) to lug it up the venue’s many stairs. What I wouldn’t give to lighten the load! I’d love to make it easier on myself with a lighter piano, one that offers the same quality sound and playing experience, but is 60 lbs lighter. I would be able to get up and down the stairs into the venue quicker and easier…it would be a dream.

The Cisco Collaboration Tie-in

Likewise, there are essential activities performed by VoIP administrators that they wish could be done more quickly and easily. In the above analogy, VOSS (the OEM provisioning utility in HCS) and Cisco Prime Collaboration Provisioning (PCP–Cisco’s provisioning solution) are representative of the heavy piano I currently own and tolerate. akkadian Provisioning Manager Express (aPME) is the lighter keyboard that would be a dream-come-true for my commute.

I know…it’s a silly, playful analogy. But, if you think about it, the story frames exactly the value that aPME brings. VOSS and Prime are both robust “Day 1” provisioning solutions. Our intentions aren’t to compete or remove VOSS or Prime from your environment. But if you’re looking to embark on simplifying and streamlining your help desk to be able to perform moves, adds, changes and deletes (MACD’s) quicker, easier, and with less errors, while interacting with CUCM, Unity Connection, and those sorts of application servers, in a much more secure manner, then there is a conversation to be had.

Questions to consider regarding using VOSS or Prime for MACD work

  1. Is it easy to use?
  2. How long will it take to train your employees to use the tool?
  3. How many “actions” do you have to complete in order to finish the provisioning action?
  4. How much time will it take to provision a user/device/line?
  5. What do you like or dislike about the tool?
  6.  What are the hardware resources required to deploy VOSS?
  7. Would a solution that cut the amount of time spent, while increasing the accuracy of the work and enhancing security, be of value to you?

With aPME you can provision a phone/user/line in about a minute, maybe less.

If you’ve been asking yourself the above questions as you read and are dissatisfied with the answers, then you owe it to yourself to learn more about aPME. Book a demo or download a free trial today.