Many organizations find the native Cisco IP phone directory service does not provide value. The directory is incomplete, the data inaccurate and the search interface is not intuitive. In response, Akkadian Labs developed akkadian Global Directory (aGD), a simple-to-deploy directory solution providing a unified directory experience on Cisco IP phones, Jabber and mobile devices.
Finally, a company directory that's available where employees need it.
Many retail workers are on their feet throughout their shifts and not stationed near desktop computers or phones. aGD is now available as an iPhone and Android app.
Frequent Staff Changes
High employee turnover and transfers means directories need to be updated often. aGD’s clean admin dashboard makes updating on demand a breeze.
Multiple retail locations can make consolidating various directories a challenge for retail chains. aGD is able to pull data from multiple sources, including LDAP, CSV files, SQL server, MySQL
aGD Key Features and Benefits
akkadian Global Directory simplifies directory management for IT while providing an intuitive directory search interface, making it easy to locate and connect with contacts.
Cisco IP Phone Directory
The interface for workers using their Cisco IP phones to search-to-dial is simple and intuitive. He or she may use T9 search functionality to more easily find co-workers. Without a tool like akkadian Global Directory, the search on a Cisco IP phone is cumbersome and many give up before completing.
Administrators manage the directory via a streamlined dashboard. aGD’s interface makes it simple for those managing the Cisco Collaboration environment. Simplicity for the administrator means end users see greater functionality.
Streamlined dashboard capabilities:
- Pull information from various office locations and create one, united directory
- Sync directory data on demand, or on a schedule
- Search records
- And more
akkadian Global Directory aggregates contacts from different sources, providing a unified directory from multiple Cisco devices & applications. Plus, with aGD, administrators have the option to sync sources individually. End users are united with distant offices and campuses.
aGD will combine directory sources including:
- CSV files
- SQL server
Create Dial Rules
Using the sleek user interface, administrators have the ability to specify dial rules by cluster. For example, create a rule for clusters of employees based on country codes or area codes.
Customizable Search Fields
Administrators have the ability to customize the search field formatting. For example, in some industries, employees might want to search by title rather than name.