As Cisco plans massive investments in India, new studies highlight trends and concerns among UC practitioners
In the tech world, there’s never a shortage of research reports and surveys to analyze. A pair of new studies has insiders discussing trends in the industry. Read more about these and other UC stories for the week of March 13 – 19.
1. New global study offers glimpse into the current shape of enterprise mobility
The third annual Global State of Enterprise Mobility report, published recently by Enterprise Mobility Exchange, sheds some light on the trends of organizations in the industry. According to the study’s survey of 300 senior mobile practitioners throughout the world, enterprise mobility organizations have invested most into mobile app development. In fact, more than 60 percent of respondents stated that application development was their main focus for investment. This was followed by mobile and enterprise security and mobile connectivity. The biggest challenge when implementing enterprise mobility projects was integration with legacy systems. As reported by Gary Eastwood in an article for Unified Communications Insights on March 18, more organizations noted an increase in budgetary allocations for mobile solutions despite having problems with dated legacy systems.
2. India to see $100 million in investment from Cisco over next two years
Based on its upcoming investments, Cisco Systems sees a bright future for the booming startup environment in India. Cisco announced on March 18 that it will spend $100 million in India over the next 18 to 24 months. This includes $40 million allocated to help fund new startups and train about 250,000 students over the next four years. The rest of the money will be used to open six new innovation labs and three expertise centers as well as to invest in certain university programs. The Economic Times reported that the networking giant expects to see a lot of development in India’s IP-driven technology software companies.
3. Ingram Micro acquires NetXUSA and enhances portfolio of IP communications products
Ingram Micro announced on March 17 that it will purchase NetXUSA, a unified communications and collaboration distributor. As reported by Jimmy Sheridan in CRN, the move puts Ingram in a position to improve its collection of IP communications products and UC&C business. One Ingram Micro director told CRN that the acquisition will bring his company new provisioning capabilities in addition to access to more vendor partners and customers. The deal is part of Ingram’s strategy of developing its telecom and VoIP portfolio. The financial details of the acquisition were not released; however, NetXUSA will retain its name and work as an Ingram Micro company.
4. Avaya rolls out new Zang communications platform
UC vendor Avaya recently announced the creation of a new subsidiary, Zang, which will offer a cloud-enabled platform. Zang will come with pre-built applications and provide a cloud communications platform as a service. Potential users can expect to be able to deploy customized communications-enabled applications as standalone or embedded features. In an article for UCStrategies posted on March 14, Robbie Pleasant wrote that Zang is designed to attract new customers to Avaya by including applications and embedded tools in the platform. The three components of Zang are: communications platform as a service, communications applications and cloud access.
5. Taming the challenges that come with Unified Communications
It’s no secret that the individuals who run UC networks have a difficult job. When issues pop up, locating the cause and finding a solution isn’t always a simple task. In a March 18 article for No Jitter, Oracle Communications’ Carl Blume discussed UC operations and a recent survey that highlighted the challenges surrounding the industry. The report, which was based on a survey of 288 professionals who attended a No Jitter webinar, showed that inoperability was cited as the most-encountered challenge. Interoperability issues are tough to solve because they’re difficult to isolate and require collaboration between multiple parties. However, Blume explained how proper networking monitoring and troubleshooting tools can tame these and other UC challenges.