The Healthcare UC Provisioning Toolkit

Case Study: Dexcom

Eliminate Contact Center Downtime, While Accelerating User Provisioning

• Company: Dexcom is a global manufacturer of medical devices.
• Challenge: Eliminate errors which caused outages in their high growth environment.
• Solution: A provisioning automation tool for UCCE, with rolebased access.

Case Study: NYU Langone Health

Improve Patient Experience and Reduce Operational Costs with Softphone and Automated Provisioning

• Company: NYU Langone Health is one of the nation’s premier academic medical centers.
• Challenge: Provide each patient with a private number that follows the patient from room to room.
• Solution: Softphone and automated provisioning with Epic integration.

Use Case: Large Healthcare Provider

Providing a UC Management Solution to a Large Healthcare System

Bulk provisioning, DN Management, and API Triggers

• Company: One of the Largest Healthcare Providers in America
• Challenge: Integrating and Automating Their Cisco Environment
• Solution: A Turnkey Solution, Flexible Enough for a Moving Target Environment

Use Case: Directory Number Management

UC Provisioning Automation for a Hospital

DN Management, ServiceNow Integration, and Contact Center Provisioning

• Company: A Respected Children’s Hospital
• Challenge: Cisco Migration with ServiceNow and a Large Contact Center
• Solution: Automated DN Pools, Native ServiceNow Integration, P-CCE Provisioning

Case Study: Healthcare Client

Rolling Out WFH UC Capabilities for a Healthcare Client

Maintaining Business Continuity in the Covid-19 Pandemic

• Company: A Large Healthcare Provider with Thousands of Employees
• Challenge: Business Continuity During a Global Pandemic
• Solution: Bulk Provisioning Saves the Day

Use Case: API Triggers for a Large Healthcare Provider

Providing a UC Management Solution to a Large Healthcare System

Bulk provisioning, DN Management, and API Triggers

Akkadian Provisioning Manager was right on target in helping the customer in the automation and integration of their highly dynamic Cisco UC environment.

Article

UC Best Practices: Interoperability of UC with Other Systems

UC Today, the leading online publication for Unified Communications and Collaboration technology, explores best practices for UC interoperability with Akkadian Labs.

Article

Akkadian Labs Announces Cisco UCCE Support for Provisioning Manager

Streamline Provisioning Workflows Across Enterprise-Scale Contact Centers

Akkadian Provisioning Manager continues to expand its integrations with Cisco products through added support for Cisco Unified Contact Center Enterprise (UCCE). This new integration brings all the benefits of seamless, automated provisioning to large contact centers.

Article

3 Biggest Risks of Manual UC Provisioning (and How to Use Automation to Fix Them)

Manual provisioning in unified communications (UC) can lead to many security risks – both accidental and in some cases, malicious. In this article, we cover the biggest risks and how an automated provisioning solution can help solve them.

Article

Uncovering the Benefits of Service Management in Healthcare

How vendors like Akkadian Labs have helped hospitals and clinics

The healthcare industry has been tested like no other over the past two and a half years, battling the pandemic, surging patient numbers, and a workforce more dispersed than ever.

Product Infosheet

Akkadian Provisioning Manager™

Automation Engine for UC Provisioning

Our easy-to-use, turnkey solution streamlines UC administration by automating moves, adds, changes and deletes.

Product Infosheet

Akkadian Site Builder™

Streamline CUCM Site Deployment

Akkadian Site Builder solves the problem of lengthy, complex site setups for Cisco Unifi ed Communications Manager (CUCM). Site deployment may not be a frequent occurrence, but it’s important to be consistent.

Product Information

Akkadian Console is Now Integrated with HL7

An Ideal Operator Solution for Healthcare Providers

Akkadian Console™, the leading Cisco operator console, now integrates with Health Level Seven (HL7). HL7 is the standard for exchanging information with secure medical applications, making Console the ideal operator solution for hospitals and healthcare providers.

Healthcare Infographic

Healthcare Industry Case Study

Akkadian Provisioning Manager

Hospitals, medical device manufacturers and research facilities are coming to Akkadian Labs looking for Cisco UC provisioning solutions. Akkadian Provisioning Manager has become the solution of choice.