UC Provisioning, Lifecycle Automation and Governance
Governance That Drives Better Collaboration
Provisioning is just one piece of the puzzle. Akkadian extends governance across the entire collaboration lifecycle, automating workflows, enforcing standards, and maintaining continuous control to keep environments productive, accurate, and secure.
Productivity
Initiate and manage lifecycle workflows across platforms from a single pane of glass, reducing manual effort while maintaining governance.
Accuracy
Ensure every user, workspace, and policy is created and maintained according to defined standards—with no variation or drift.
Uptime
Reduce outages and misconfigurations with automated policy enforcement and drift detection across collaboration environments.
Security
Enforce role-based access, maintain complete audit trails, and continuously align environments to policy and compliance requirements.
Uncomplicated Provisioning, Powered by the Akkadian Platform
90% Faster than Manual Provisioning
Deliver consistent, policy‑aligned outcomes across users, workspaces, and collaboration services without manual effort or rework.
- Site-based provisioning: Build job templates and site-specific configurations.
- Real-time directory number management: No more tracking numbers in use with spreadsheets.
- Bulk provisioning: Add or delete multiple users from one easy CSV file.
- Multi-cluster support: Automate provisioning across all CUCM clusters
Refocus Engineers on What Matters Most
Reduce operational overhead by automating routine changes and enforcing consistency so your team can focus on higher‑value work.
- Roles-based access: Control who can take action across the environment
- Detailed audit trail: Maintain visibility into every change
- Visual phone editor: Enable safe, controlled updates at scale
- Remote phone control: Test and manage devices without switching tools
Automate Lifecycle Actions with Zero Touch
Automate onboarding and ongoing lifecycle changes with policy‑driven workflows and self-service without sacrificing control or visibility.
- Devices: Assign and update automatically
- Call forwarding: Managed within defined policies
- Single number reach: Configured consistently at scale
- PIN resets: Secure, self-service updates
built for secure enterprise and government environments
Your Environment, Your Policies, a Single Platform
Akkadian Platform Features
Automated Lifecycle Management
Zero-Touch Provisioning (No-Code)
Self-Service with Policy Enforcement
Directory Number Management
Restful API
Remote Phone Control
RBAC + Audit Trails
Visual Phone Editor
Phone Swap
Dial Plans
High Availability Option
Contact Center Provisioning
Bulk Provisioning
Multi-Cluster Support
Reporting
the akkadian solution suite
Modern Lifecycle, Uncomplicated
Akkadian Console™
Akkadian Contact Manager™
Akkadian Site Builder™
Frequently Asked Questions
Akkadian is a Collaboration Lifecycle Automation Platform. It governs and automates the entire user lifecycle, including onboarding, moves, changes, and offboarding, across your collaboration environment, including CUCM, Webex, and Microsoft Teams. Instead of stitching together native admin tools and manual handoffs for each platform, Akkadian gives you one place to provision with zero touch, enforce policy automatically, and keep an audit-ready record of every change. The result is up to 90% less provisioning time, zero manual handoffs, and consistent governance across your whole stack, without giving administrators direct access to underlying servers.
Akkadian Provisioning Manager is now part of the Akkadian Platform. Rather than existing as a standalone product, its core provisioning capabilities have been expanded and integrated into the broader Collaboration Lifecycle Automation Platform. This means everything customers relied on for automated provisioning is still there, but now enhanced with end-to-end lifecycle management, policy enforcement, compliance controls, and multi-platform support across CUCM, Webex, and Microsoft Teams. For you, this shift eliminates the need for separate tools and delivers a more unified, scalable way to manage collaboration environments from a single place.
Akkadian is built for medium-to-large enterprises, healthcare systems, government agencies, and educational institutions: any organization that needs to govern collaboration at scale. IT operations, security, and compliance teams use it to take the manual effort and risk out of provisioning, enforce consistent policy, and stay audit-ready. It’s an especially strong fit for organizations that have outgrown native admin tools or manual, script-driven processes, and for regulated or multi-platform environments, including Cisco Webex FedRAMP and Microsoft Teams Commercial, GCC, GCC High, and DoD.
Yes. The best starting point is a personalized demo and an operational and financial impact analysis tailored to your environment. We’ll show you exactly where Akkadian removes manual effort and risk in your stack
Yes. Akkadian is designed to be straightforward to deploy and run, and our team and partners are here when you want help. For larger or multi-platform rollouts, we offer guided deployment and migration services, including a readiness assessment that surfaces entitlement conflicts, voice-routing gaps, and policy mismatches before anything moves, so you migrate with confidence.
Akkadian is priced to match how your organization actually operates, with a proven, measurable ROI. Because licensing depends on your environment and platform mix, the best way to get an accurate picture is a quick scoping conversation. We’ll put together pricing alongside an impact analysis so you can see the return, not just the cost.
Yes. We offer onboarding and admin enablement directly and through our partner network, so your team is confident operating the platform from day one.