Akkadian Labs Case Studies

“Anybody that wants to make their lives easier should have this tool in their arsenal.”
Telecom Analyst
Dexcom

• Company: Dexcom is a global manufacturer of medical devices.
• Challenge: Eliminate errors which caused outages in their high growth environment.
• Solution: A provisioning automation tool for UCCE, with role-based access.

“It’s an absolute lifesaver for building phones.”
Network Engineer
Meredith Corporation

• Company: Meredith Corporation is a national print and digital media company with roughly 8,000 employees.
• Challenge: Migrate 2,400 new users to the Cisco UC Platform following the company’s acquisition of Time Inc.
• Solution: Leverage the bulk provisioning feature of Akkadian Provisioning Manager.

“It helps improve our patient’s digital and overall experience while reducing operational costs.”
Chief Information Officer
NYU Langone Health

• Company: NYU Langone Health is one of the nation’s premier academic medical centers.
• Challenge: Provide each patient with a private number that follows the patient from room to room.
• Solution: Softphone and automated provisioning with Epic integration.

“What we like best is Provisioning Manager’s ease of use.”
Information Specialist
LEO A DALY

• Company: LEO A DALY is a global design firm with 34 offices.
• Challenge: Excessive time required to migrate from legacy PBX to CUCM.
• Solution: Software which enables provisioning automation and collaboration adoption.

“Provisioning Manager was employee of the month.”
Network Voice Manager

• Company: One of the nation’s premier community banks.
• Challenge: Empowering the UC team to focus on strategic projects.
• Solution: A fully automated provisioning solution.

“The software is glitch-free. It’s a dream.”
Receptionist
ConvergeOne

• Company: ConvergeOne is a value-added reseller of Cisco Collaboration technology.
• Challenge: Call management was inefficient with their old system.
• Solution: A modern console with streamlined call handling and a flexible directory.

“The software is fantastic, simple to install, configure, and use.”
Voice Lead Engineer
Dentons

• Company: Dentons is the largest law firm in the world.
• Challenge: After a merger, different contact directories made collaboration difficult for employees
• Solution: A tool that unifies data sources so employees can find and call each other easily.

“…hands-down has been my best experience with a software company.”
Enterprise Services Admin
Jamf

• Company: Jamf creates Apple device management solutions for companies around the world.
• Challenge: Employees found it difficult to access their Webex Meetings rooms.
• Solution: A custom fix that helps employees find and dial into videoconferences.