Provisioning Solution for Managed Service Providers

Streamline Your Cisco UC Managed Service Offering

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Drive Profitability and Customer Satisfaction

Our platform helps Managed Service partners streamline their UC services practice. From Day 1 dial plan deployment, to powerful day 2 tools, such as Visual Phone Editor and Remote Phone Control, our Cisco managed services platform is highly secure, scalable and easy-to-use. It allows you to quickly on-board your customers into your service offers and provide customer focused tools that build strong customer satisfaction.

Maximize Profitability of your Managed Service Practice

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Management of Multiple Tenants

A secure, scalable platform for simplified administration of Cisco Collaboration for all your MSP clients providing UC managed services.
  • Easily jump between clients with a single login
  • Role-based access to minimize risk of errors and inconsistencies
  • Automated workflows to reduce manual work
  • Improved SLAs/customer satisfaction

Quickly Deploy CUCM Site Configurations

Save time and money by setting up new locations with just a few clicks.
  • Deploy in minutes
  • Push predetermined configurations to sites
  • Maintain multiple dial plan types
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Streamline Provisioning across Multiple UC Servers and Applications

A single pane of glass to automate workflows for all Cisco Collaboration products and clusters for Cisco managed services partners.

Features

Multi-Tenant Architecture

Support all your customers with a single instance of our software.

Hierarchy Management

Easily jump between clients a single login.

High Availability

Automatic roll-over if an outage occurs.

Client Self-Service Portal

End user enablement.

24/7 Support

We are always here to help.

Cloud Connector

Remote access to customer on-prem UC Application Servers

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Optimize Profitability

“Partners with practices focused on managed services for Cisco collaboration can now use Akkadian Labs products to optimize profitability.”

CTO, Akkadian Labs

Resources

MSP Infosheet CTA

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