Provisioning Solution for Managed Service Providers

Streamline Your Cisco UC Managed Service Offering

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Drive Profitability and Customer Satisfaction

Our platform helps Managed Service partners streamline their UC services practice. From Day 1 dial plan deployment, to powerful day 2 tools, such as Visual Phone Editor and Remote Phone Control, our Cisco managed services platform is highly secure, scalable and easy-to-use. It allows you to quickly on-board your customers into your service offers and provide customer focused tools that build strong customer satisfaction.

Key Highlights

Maximize Profitability of your Managed Service Practice

MSP HCS Orchestrator Admin

Management of Multiple Tenants

A secure, scalable platform for simplified administration of Cisco Collaboration for all your MSP clients providing UC managed services.

  • Easily jump between clients with a single login

  • Role-based access to minimize risk of errors and inconsistencies

  • Automated workflows to reduce manual work

  • Improved SLAs/customer satisfaction

Quickly Deploy CUCM Site Configurations

Save time and money by setting up new locations with just a few clicks.

  • Deploy in minutes

  • Push predetermined configurations to sites

  • Maintain multiple dial plan types

Akkadian Labs Site Builder Dashboard
Bulk Provisioning

Streamline Provisioning across Multiple UC Servers and Applications

A single pane of glass to automate workflows for all Cisco Collaboration products and clusters for Cisco managed services partners.

  • Automated MACDs

  • Phone upgrades and migrations

  • New dial plan roll-outs

Features & Tools

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Multi-tenant architecture

Support all your customers with a single instance of our software.

Hierarchy management

Easily jump between clients a single login.

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High Availability

Automatic roll-over if an outage occurs.

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Client self-service portal

End user enablement.

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24/7 Support

We are always here to help.

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Cloud Connector

Remote access to customer on-prem UC Application Servers


Download the infosheet to learn more about Akkadian Provisioning Solution for Managed Service Providers.