Automated UC Provisioning for MSPs

Manage your clients’ Cisco, Microsoft Teams, and Zoom UC offerings all in one place. Simply, securely and effectively.


Make Provisioning the Easiest Part of Your Managed UC Offering

Streamline UC provisioning for all your clients with an automated solution that works with Cisco, Microsoft Teams, and Zoom UC solutions.


Build to Your Clients Operational Requirements

A single pane of glass to automate workflows for your Cisco hosted or on-prem and Microsoft Teams managed services clients.
  • Automated MACDs
  • Zero-touch provisioning with native ServiceNow and Microsoft AD integration
  • Phone upgrades and migrations
  • New dial plan roll-outs
  • Bulk provisioning

Manage Multiple Tenants with Ease

Get a secure, scalable platform for managing UC provisioning for providers, vendors, and end-clients.
  • Single login to easily jump between clients
  • Role-based access for admins, HelpDesk & end users
  • Automated workflows to reduce manual work
  • Improved SLAs/customer satisfaction

Deploy Quickly Any Way You Want

Save time and money by setting up new locations with just a few clicks.
  • Deploy UC service packages on-prem or in the cloud
  • Push predetermined configurations to sites
  • Maintain multiple dial plan types
  • Migration tools for movement between on-prem and cloud UC applications

UC Provisioning Software Made with MSPs in Mind

Multi-Tenant Architecture

Manage UC provisioning for all your clients with a single instance of our software – no matter the deployment type.

Hierarchy Management

Easily jump between clients with a single, secure login. Limit access to only authorized users with role-based access control.

High Availability

Prevent outages from hurting your reputation with automatic roll-overs that keep you up and running.

Client Self-Service Portal

Allow end users to make changes without needing a service ticket. Decrease your workload while increasing client satisfaction.

24/7 Support

Our dedicated support team is always here to provide needed troubleshooting and assistance for you and your clients.

Cloud Connector

Access your clients’ on-premises Cisco UC application servers and remote phones quickly and securely through the cloud.


Optimize Profitability

“Partners with practices focused on managed services for Cisco collaboration can now use Akkadian Labs products to optimize profitability.”

CTO, Akkadian Labs

Supported UC Platforms

Akkadian Labs’ platform allows you to support offerings across Cisco, Webex, Microsoft, and Zoom environments.
  • Cisco CUCM
  • Cisco Unity
  • Cisco Webex (Webex Calling & Dedicated Instance)
  • Cisco UCCX / UCCE
  • Microsoft Teams
  • Zoom

Third-Party Integrations

Akkadian offers RESTful APIs for setting up post-provisioning triggers that share data instantly with your other third-party applications.
  • Device management
  • Recording
  • E911
  • Contact Center

Optimize Every Bit of Your UC Investment

Our platform helps Managed Service Providers streamline their UC offerings with solutions for provisioning, call managing, and directory services.

See What Painless UC Provisioning Looks Like