Akkadian Console

Simplified Call Handling from a Powerful Console

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Akkadina Counsole - Now runs on Linux

The Flexible Console for Every Environment

Busy operators and office admins at hundreds of companies already use Akkadian Console™ to handle incoming calls. Users love Akkadian Console because it’s simple-to-use and ready when they need it. Akkadian Console provides a complete, stable solution for companies of any size, across all industries. Plus, this flexible console is available in three deployment types: an unmanaged client, managed deployment, or web-based deployment.

Key Highlights

Intuitive Call Handling!

Console Simplified Call

Simplified Call Management with a Cisco Operator Console

With a clean modern interface, busy phone operators can efficiently direct calls in high volume environments.

  • Drag & Drop transfer

  • Call park

  • Hunt Group queuing support

  • Multi-line support

Powerful Directory

Quickly direct calls where they need to go.

  • Robust directory with presence

  • Support for CUCM, LDAP, SQL and CSV directory sources

  • Shared and private notes

  • Unlimited personal directories

ACO Directory
Akkadian Labs Console Icons

Flexible Deployment Options

Easy for administrators to deploy and maintain.

  • Serverless console for rapid deployment

  • Managed client/server model for centralized management and reporting

  • Web console for multi-platform support

Key Operator Features

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Easy to Learn

Akkadian Console’s clean, modern interface is intuitive and makes multi-tasking easy.

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Customizable Dashboard

Operators love how customizable their dashboards can be. Operators can even change font sizing.

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Drag-and-drop Call Handling

With a click of the mouse, operators are able to direct calls by dragging and dropping incoming calls.

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Speed Dials

Unlimited speed dial groups allow operators to more effectively organize and access important contacts.

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Multiline Support

Akkadian Console consolidates the most complex phones into one user interface.

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Line Status

Colored line statuses include available, ringing, and busy states.

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Multiple Language Options

Operators may opt for the English, Spanish, or French versions.

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Private and Shared Notes

Operators use their notes to track employee schedules and call information

And Much More…

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Resources

DOWNLOAD THE CASE STUDY FOR MORE INFORMATION ABOUT AKKADIAN CONSOLETM.

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Download the infosheet to learn more about Akkadian Console’s features and benefits.

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