Webex UC Provisioning & Management Solutions

Automatically provision users across your entire Webex suite in less than a minute with Akkadian Provisioning Manager.


The secure automation platform for Webex user provisioning

Whether you’re running Webex Suite, Webex Calling Multi-Tenant or Dedicated Instance, Akkadian minimizes repetitive, manual work, eliminates human error, and automates provisioning workflows.

Provision Webex 90% faster than what you can do manually

From one-off onboardings to migration assistance to bulk provisioning jobs, Akkadian Provisioning Manager helps teams save time and resources managing their Webex platform.

  • Bulk provisioning – Add or delete multiple users from one easy CSV file.
  • Migration support – from data extraction to mapping to ongoing provisioning after execution
  • Site-based provisioning – Build job templates and site-specific configurations.
  • Real-time DN management – No more tracking numbers in use with spreadsheets.
  • Visual Phone Editor – Streamline shared lines and delegates and allow end users to make quick and simple updates to their phones.

Secure every provisioning task

Roles-based access and detailed audit trails allow admins to secure their entire Webex provisioning process.

  • Roles-based access – Decide who has access to which jobs and tools.
  • Detailed audit trail – Track changes and updates to ensure jobs get done right.

Make multivendor environments without the headache

Provisioning Manager extends provisioning functions to other UC applications thanks to native integrations with leading cloud platforms and on-prem solutions. With Provisioning Manager, admins can automate:

  • Cloud platform provisioning for Zoom, Webex and Microsoft
  • On-prem UC provisioning for Cisco solutions
  • Hybrid UC environments

Onboard automatically with zero-touch provisioning

As soon as a new user shows up in Active Directory or a new user request is entered in Service Now, they’re already provisioned within Webex and any other applications they need, thanks to native integrations. Akkadian even extends provisioning to other 3rd party applications, including recording apps like Verint and E911 apps like RedSky, with API Triggers.

Provision users in any UC environment

Additional Features for Webex

Provisioning Automation

Eliminate manual tasks from UC provisioning, reporting, compliance, and management.

Zero-touch On-boarding

Integrates with Active Directory and ServiceNow, for automated provisioning or de-provisioning of users.

Roles-based Access with Custom Dashboards

Keep your Webex platform secure by deciding who has access to which jobs and tools.

Directory Number Management

Real-time directory number management with full platform support.

Migration Support

Streamline migrations with consistent data extraction and data mapping.

Bulk Provisioning

Add or delete multiple Zoom users from one CSV file.

Multivendor Support

Automated provisioning for Webex, Microsoft, and Zoom users in a hybrid, multi-tenant architecture.

Coming in 2024: Contact Center Provisioning

Streamline provisioning of agents in Zoom Contact Center

Restful API & API Tiggers

Integrate with ITSM and HR software such as ServiceNow and extend provisioning to other 3rd applications.

Audit Trails

Monitor provisioning changes across multiple applications with a comprehensive audit trail.

Webex provisioning is just the beginning

Unify UC management, whether your environment is on-prem, in the cloud, hybrid or multi-tenant. We offer solutions made for Webex and other leading platforms like Cisco, Zoom and Microsoft.

Webex provisioning and management made simple