Akkadian Provisioning Manager

Automation Engine Designed for Cisco UC

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Akkadian Provisioning Manager Just Got Even Better

With our latest 5.0 release, the industry-leading automated solution for Cisco Collaboration administration is now even more powerful, with enhancements that include a streamlined user experience (UX), modernized user interface (UI), and platform upgrades that make provisioning more efficient for UC Admins. Fewer clicks, fewer screens, shorter provisioning times, and stronger encryption—Akkadian Provisioning Manager is now smarter, faster, and more secure.

Key Highlights

Making complex provisioning simple!

Simple, fast, secure Cisco automation tools for provisioning

Provision users with multiple devices across all your UC applications from a single pane of glass.

  • Site based provisioning

  • Real-time directory number management

  • Bulk provisioning

  • Multi-cluster support

Offload complex tasks

Securely delegate complex provisioning tasks, reduce cost and free up valuable resources.

  • Roles-based access

  • Detailed audit trail

  • Visual phone editor

  • Remote phone control


Zero-touch provisioning

Fully automate provisioning tasks with Provisioning Manager’s native Active Directory integration or leverage the API to integrate into 3rd party applications.

End User Self-Service

Empower UC self service with a self-service portal that helps offload tasks. Users can manage:

  • Device

  • Call forwarding

  • Single number reach

  • PIN resets

Unified Communications Self-Service

Features & Tools

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Eliminate manual tasks from Cisco UC provisioning, reporting, compliance, and management.

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Zero-touch On-boarding

Provisioning manager integrates with Active Directory for automated provisioning or de-provisioning of users.


Self-service Portal & CUCM Self-provisioning

Let employees provision themselves and manage their own lines, intercoms, and speed dials with CUCM self provisioning.

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Directory Number Management

Real-time directory number management with cross-cluster support.

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Integrate with ITSM, HR, and identity management software such as ServiceNow.

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Remote Phone Control

Access Cisco IP phones to test, place calls, and change settings with remote phone control.

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Roles-Based Access with Custom Dashboards

Decide who has access to which jobs and tools.

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Visual Phone Editor

You can even let end users access the Visual Phone Editor via the self-service portal.

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Phone Swap

Upgrade old phone models to new phone models with a mobile app.

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Dial Plans

Query reporting allows you to easily adopt dial plans, like E164.


High Availability Option

Automated roll-over to maximize uptime

And More…

• Contact Center Provisioning
Bulk Provisioning
• Multi-cluster Support
• Reporting

Get Started with Akkadian Provisioning Manager Now

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Download the infosheet to learn more about Akkadian Provisioning Manager’s features and benefits.