Akkadian Provisioning Manager

Automation Engine Designed for Cisco UC

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Visual Phone Editor

More than Moves, Adds, Changes, and Deletes

Built to streamline Cisco Collaboration administration, Akkadian Provisioning Managerautomates provisioning across multiple UC servers and applications. But, the solution is so much more than moves, adds, changes, and deletes–and the additional UC management tools are all included. Akkadian Provisioning Manager stands out as a turnkey solution that’s flexible to your environment, without costly customization.

Key Highlights

Making complex provisioning simple!

Simple, fast, secure provisioning

Provision users with multiple devices across all your UC applications from a single pane of glass.

  • Site based provisioning
  • Real-time directory number management
  • Bulk provisioning
  • Multi-cluster support

Offload complex tasks

Securely delegate complex provisioning tasks, reduce cost and free up valuable resources.

  • Roles-based access
  • Detailed audit trail
  • Visual phone editor
  • Remote phone control

Zero-touch provisioning

Fully automate provisioning tasks with Provisioning Manager’s native Active Directory integration or leverage the API to integrate into 3rd party applications.

End User Self-Service

Empower users with a self-service portal that helps offload tasks. Users can manage:

  • Device
  • Call forwarding
  • Single number reach
  • PIN resets

Features & Tools

Automation

Eliminate manual tasks from Cisco UC provisioning, reporting, compliance, and management.

Zero-touch On-boarding

Integrate with Active Directory for automated provisioning or de-provisioning of users.

Self-service Portal & Self-provisioning

Let employees provision themselves and manage their own lines, intercoms, and speed dials.

Directory Number Management

Real-time directory number management with cross-cluster support.

RESTFUL API

Integrate with ITSM, HR, and identity management software such as ServiceNow.

Remote Phone Control

Access Cisco IP phones to test, place calls, and change settings.

Roles-based Access

Decide who has access to which jobs and tools.

Visual Phone Editor

You can even let end users do it themselves via the self-service portal.

Phone Swap

Upgrade old phone models to new phone models with a mobile app.

Dial Plans

Query reporting allows you to easily adopt dial plans, like E164.

Reporting

Use our templates or build your own reports to query Cisco Unified Communications Manager.

And More…

• Contact Center Provisioning
• Bulk Provisioning
• Multi-cluster Support

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Resources

DOWNLOAD THE CASE STUDY FOR MORE INFORMATION ABOUT AKKADIAN PROVISIONING MANAGER.

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Download the infosheet to learn more about Akkadian Provisioning Manager’s features and benefits.

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