Cisco Webex
Migration & Governed Lifecycle Automation

Reduce migration risk from readiness through cutover, then automate every user change with governed workflows built for enterprise scale.

THE UC AUTOMATION PLATFORM SUPPORTING MILLIONS OF ENTERPRISE USERS

The secure automation platform for Webex user provisioning

Whether you’re running Webex Suite, Webex Calling Multi-Tenant or Dedicated Instance, Akkadian minimizes repetitive, manual work, eliminates human error, and automates provisioning workflows.

Webex Advance Migrate

Purpose built for Migrating from Cisco Unified Communications Manager to Webex.

Years of configuration drift, inconsistent user and device data, licensing gaps, platform dependencies, and governance requirements can make planning and cutover to Webex complex, resource-intensive, and difficult to predict.

Webex Advanced Migrate helps organizations assess, plan, and execute Webex migrations with greater control, moving users, directory numbers, devices, and related configurations through governed, phased workflows.  After cutover, the same platform automates onboarding, moves, adds, changes, offboarding, and integrations across the Webex lifecycle, giving teams a consistent, auditable way to operate at enterprise scale.

Govern Every Change with Confidence

Role-based access:  Control who can run specific jobs and use specific tools.

Detailed audit trails:  See who changed what, when, and whether each job completed successfully.

Standardized workflows:  Turn complex Webex changes into consistent, repeatable processes.

Safe delegation:  Enable Tier 1 teams to complete approved tasks without expanding administrative access.

Phased execution:  Move users in controlled waves aligned to your migration plan.

Centralized control:  Manage migration and ongoing lifecycle activity from one governed platform.

A Governed Workflow Across Your UC Ecosystem

Webex rarely operates alone. Through native integrations, Akkadian Provisioning Manager extends governed provisioning and lifecycle automation across the cloud and on-premises platforms around it—giving admins one consistent way to manage user changes across complex environments.

Hybrid UC Lifecycle Automation:  provision and integration across Webex, Microsoft Teams, and Zoom.

Cisco UC provisioning:  Standardize provisioning across on-premises Cisco collaboration systems.

Hybrid lifecycle automation:  Coordinate user changes across cloud and on-premises environments.

Multivendor workflows:  Apply consistent processes across the platforms your organization depends on.

Onboard automatically with zero-touch provisioning

As soon as a new user shows up in Active Directory or a new user request is entered in Service Now, they’re already provisioned within Webex and any other applications they need, thanks to native integrations. Akkadian even extends provisioning to other 3rd party applications, including recording apps like Verint and E911 apps like Intrado or RedSky, with API Triggers.

Provision users in any UC environment

Additional Features for Webex

Provisioning Automation

Eliminate manual tasks from UC provisioning, reporting, compliance, and management.

Zero-touch On-boarding

Integrates with Active Directory and ServiceNow, for automated provisioning or de-provisioning of users.

Roles-based Access with Custom Dashboards

Keep your Webex platform secure by deciding who has access to which jobs and tools.

Directory Number Management

Real-time directory number management with full platform support.

Migration Support

Streamline migrations with consistent data extraction and data mapping.

Bulk Provisioning

Add or delete multiple Webex users from one CSV file.

Multivendor Support

Automated provisioning for Webex, Microsoft, and Zoom users in a hybrid, multi-tenant architecture.

Contact Center Provisioning

Streamline provisioning of agents in Webex Contact Center

Restful API & API Tiggers

Integrate with ITSM and HR software such as ServiceNow and extend provisioning to other 3rd applications.

Audit Trails

Monitor provisioning changes across multiple applications with a comprehensive audit trail.

Webex provisioning is just the beginning

Unify UC management, whether your environment is on-prem, in the cloud, hybrid or multi-tenant. We offer solutions made for Webex and other leading platforms like Cisco, Zoom and Microsoft.

Webex provisioning and management made simple