Providing a UC Management Solution to a Large Healthcare System Bulk provisioning, DN Management, and API Triggers Customer: One of the Largest Healthcare Providers in America Our customer is one of the largest healthcare providers in the country, with 70,000 employees spanning 35 clusters—including 23,000 flex users, and 3,000 Packaged-Contact
UC Provisioning for a Software Company with a Global Cluster Replacing an in-house tool with something more user-friendly Customer: A Global Software Company Our customer is a large software company with world-wide brand recognition. They required a UC provisioning automation solution to manage over 8,000 devices for a global Cisco
UC Provisioning Automation for a Hospital DN Management, ServiceNow Integration, and Contact Center Provisioning Customer: A Respected Children’s HospitalOur customer is a large, respected children’s hospital on the east coast. Provisioning Challenge: Cisco Migration with ServiceNow and a Large Contact Center Migrating from Avaya to Cisco in a hybrid, multi-cluster
Streamlining CUCM Management Across Four Clusters at a University Native ServiceNow Integration, Remote Phone Control, and Role-Based Access Client: A Prestigious American UniversityOur customer is a large, prestigious university located in the American Midwest. Provisioning Challenge: Only Two Admins Managing Four ClustersThe university’s Cisco UC environment was comprised of four
Streamlining Migration to Cisco UC for a Major American City Bulk Provisioning, Contact Center Provisioning, and Role-Based Access Client: A Major American City Our customer, the municipal government of a major American city, was eager to upgrade their call management system migrating from Nortel to Cisco Unified Communications Manager (CUCM).
How Akkadian Provisioning Manager Modernized MAC-D Workflows for a Global Law Firm Templates, Bulk Provisioning, and RESTful API to The Rescue Client: A Prestigious, Global Law Firm Our client is a highly reputable, NYC-based law firm with over a dozen offices around the world. With such an expansive, global operation,
How Provisioning Manager Transformed Collaboration for a Vehicle Manufacturing Titan Streamlining Cisco UC at a…
Helping a Public Utility Solve a Major Enterprise Directory Flaw A More Powerful Directory with Smarter Access Our Client: A Public Utility Company Our client, a large public utility on the West Coast, had recently migrated their HR system to Workday. This platform also incorporated directory services for the company,
Hospital Case Study – Integrating CUCM and Epic Improve Patient Experience and Reduce Operational Costs with Automated Provisioning Company Based in New York City, NYU Langone Health (NYULH) is devoted to patient care, education and research. NYULH is among just 9% of hospitals nationwide to earn a 5-star rating for
