Introducing Seamless Provisioning for Webex Contact Center Environment

Akkadian, the leader in UC provisioning automation, now offers support for Webex Contact Center and is officially announcing the release at Cisco Live in Las Vegas.

This addition expands Akkadian’s Webex Control Hub provisioning support to include Webex Contact Center, adding to our current capabilities for all Cisco on-premise contact center products (UCCE, P-UCCE and UCCX). This allows for zero-touch provisioning from a single pane of glass for all the UC applications an agent will need.

“We’re excited to announce this new provisioning support at Cisco Live,” says Tom Bamert, Chief Product Officer of Akkadian. “At a time where many customers are migrating from on-premise to the cloud, we feel it’s important to have access to the same automation capabilities as their on-premise solutions. Let’s be honest, just because it’s hosted by someone else, doesn’t make it any easier to administer.”

Event attendees can learn more about this update and see a demonstration at Cisco Live at the Akkadian booth (#4923). If you can’t attend the show, click here to schedule your demo.

Click here for the full press release!