Expert perspectives from Akkadian Labs on managing change, reducing operational complexity, and scaling collaboration environments with confidence.
Why enterprise automation must do more than execute change, it must verify, reconcile, and prove the outcome. By Tom Bamert, Chief Innovation Officer, Akkadian Labs A workflow can complete successfully and still leave an organization in the wrong state. Consider employee offboarding. The employee is disabled in the directory, all offboarding
How we’re using generative AI to scale engineering judgement and turn increased capacity into greater value for customers, partners, and our team By Evans Nimako, Chief Technology Officer, Akkadian Labs Every significant technology shift tends to produce two reactions. One group dismisses it. Another assumes it will solve everything. AI deserves neither. At Akkadian,
Uncomplicate the move away from legacy complexity, govern the transition, and keep the modern environment from becoming the next legacy environment. By Ron Rosansky, CEO, Akkadian Labs Two Leaders, Two Clocks An engineer recently told me that the technical debt in his organization was a reason to slow down a
Most AI conversations are capacity conversations. The opportunity is knowing what can be solved today, and where AI can take us next. By Ron Rosansky, CEO, Akkadian Labs Nearly every executive conversation I have eventually gets to AI. The use cases vary. The objective rarely does. Organizations want more capacity. They want to serve customers
Organizations are not short on collaboration tools. They have more platforms than ever, more integrations, and now AI layered across everything. On paper, it all works. The architecture makes sense. The roadmap checks out. Then you look at how it actually runs. Adoption stalls. Tickets pile up. Engineers step in to fix things
Providing a UC Management Solution to a Large Healthcare System Bulk provisioning, DN Management, and API Triggers Customer: One of the Largest Healthcare Providers in America Our customer is one of the largest healthcare providers in the country, with 70,000 employees spanning 35 clusters—including 23,000 flex users, and 3,000 Packaged-Contact
UC Provisioning for a Software Company with a Global Cluster Replacing an in-house tool with something more user-friendly Customer: A Global Software Company Our customer is a large software company with world-wide brand recognition. They required a UC provisioning automation solution to manage over 8,000 devices for a global Cisco
UC Provisioning Automation for a Hospital DN Management, ServiceNow Integration, and Contact Center Provisioning Customer: A Respected Children’s HospitalOur customer is a large, respected children’s hospital on the east coast. Provisioning Challenge: Cisco Migration with ServiceNow and a Large Contact Center Migrating from Avaya to Cisco in a hybrid, multi-cluster
Streamlining CUCM Management Across Four Clusters at a University Native ServiceNow Integration, Remote Phone Control, and Role-Based Access Client: A Prestigious American UniversityOur customer is a large, prestigious university located in the American Midwest. Provisioning Challenge: Only Two Admins Managing Four ClustersThe university’s Cisco UC environment was comprised of four
