Seamless Migration & Automated UC Provisioning with Akkadian

Move, map, and modernize your collaboration environment — all while provisioning users 90% faster, with minimal risk and effort.

Book a Demo

WHAT & WHY

Migration + Provisioning

Problem Statement

Many enterprises struggle when migrating UC / collaboration environments — legacy on-prem clusters, disparate systems, manual MAC-D tasks, and risk of misconfiguration.

Solution

Solution Using Akkadian Provisioning Manager (APM), you can migrate your uses, directory numbers, devices, and much more into the new target environments (cloud / hybrid / multi-vendor), and continue provisioning in the new setup — all from a single pane of glass.

Benefits

Speed

Bulk migrations + templated provisioning reduce effort dramatically.

Accuracy & Consistency

Site-based templates, role-based controls, audit trails reduce human error.

Reduced Risk

Real-time number management, no more spreadsheets, less manual touchpoints.

Scalability & Hybrid Flexibility

Support for on-prem, cloud, hybrid, and multi-vendor UC systems (Cisco, Webex, Microsoft Teams, Zoom etc.).

Features that Enable Migration & Provisioning

Bulk Migration Tools

Data extraction, CSV import/export, automated mapping of users/devices/numbers.

Multi-Cluster / Multi-Vendor Support

For example: migrate from multiple CUCM clusters, transition some workloads to cloud UC like Webex or Teams, while maintaining others on-prem.

Templates & Site Configuration

Apply site templates to align configurations across locations. Templated phone, device, directory number settings.

Directory Number (DN) Pool Management

Manage phone numbers / DN across clusters, avoid duplication or conflicts.

Role-Based Access & Delegation

Allow help desk or operations teams to run migration/provisioning jobs without full system access. Audit trail for compliance.

Native Integrations & Automation Triggers

Active Directory, ServiceNow, REST API, etc., to allow zero-touch or event-driven provisioning & migration.

Post-Migration Support

After migrating, continue to use the same system for provisioning: MAC-D workflows, device registration, changes, etc. No need to juggle multiple tools.

Migration Process

Assessment & Planning

Audit existing UC environment(s), clusters, vendor platforms, number pools, device inventory, templates.

Data Extraction & Mapping

Audit existing UC environment(s), clusters, vendor platforms, number pools, device inventory, templates.

Template & Policy Configuration

Set up site templates, security, role-based controls, workflows.

Pilot Migration

Migrate a small subset to validate mappings, workflows, number provisioning, user experience.

Full Migration & Provisioning

Bulk migration by CSV or automated jobs; once in new environment, continue onboarding/offboarding via Akkadian.

Post Migration Monitoring & Optimization

Audit, validate, cleanup, ensure configurations are enforced, usage optimized.

HOW IT WORKS

From assessment to day-2 operations

Assessment

Audit clusters, users, devices, and number inventory to define your target state.

Data Mapping

Extract users/devices/DNs and map to sites, templates, and policies.

Pilot

Validate with a representative group before scaling to full migration.

Full Migration

Continue onboarding/offboarding and MAC-D in the new environment.

Day-2 Provisioning

Add or delete multiple Zoom users from one CSV file.

Optimize

Standardize templates, enforce policies, and simplify ongoing operations.

Use Cases & Scenarios

Migrating from legacy on-prem Cisco UC clusters to cloud or hybrid UC (Webex / Teams)
Consolidating multiple clusters / sites during mergers or acquisitions
Scaling up user provisioning across multiple vendors (Cisco, Zoom, Teams)
Centralizing directory number management to avoid number conflicts
Delegating provisioning tasks safely to non-engineer staff

AUTOMATED UC PROVISIONING

SIMPLIFIED MSP FLEX PROVISIONING

INTUITIVE OPERATOR CONSOLE

A WORLD-CLASS UNIFIED DIRECTORY