How Akkadian Provisioning Manager Modernized MAC-D Workflows for a Global Law Firm

Templates, Bulk Provisioning, and RESTful API to The Rescue

Client: A Prestigious, Global Law Firm
Our client is a highly reputable, NYC-based law firm with over a dozen offices around the world. With such an expansive, global operation, manual provisioning became time-consuming and inefficient.

Challenge: Streamlining MAC-Ds and Integrating with 3rd Party Applications
In searching for the right Cisco UC provisioning automation solution, the customer had three needs:

  • Streamlining Moves, Adds, Changes, and Deletes (MAC-Ds)
  • Increasing adoption of Jabber
  • Integrating with Workday, their HR platform

In the end, only Akkadian Provisioning Manager satisfied all their requirements with the ease of use they were looking for.

Solution: Templates, Bulk Provisioning, and RESTful API
Here’s how Akkadian Provisioning Manager solved the customers’ most pressing challenges:

  • Templates for automating MAC-D workflows drastically reduced provisioning times
  • Bulk Provisioning to help rapidly increase the on-boarding of workers to Jabber
  • RESTful API makes integrating with Workday seamless and easy

Result: Faster Provisioning and More Jabber Users
Guided by Akkadian Labs’ personnel, the installation and deployment went off without a hitch. The client reduced provisioning times, increased Jabber adoption, and is currently in the process of integrating Provisioning Manager with Workday using our RESTful API!

To see what Akkadian Provisioning Manager can meet your provisioning needs, schedule a demo today!