Akkadian Labs in UC Today’s Roundtable on Service Management

Technical Product Manager Mike Magil discusses trends in Service Management

Akkadian Labs’ Technical Product Manager Mike Magil recently participated in a roundtable discussion with UC Today on the topic of Service Management.

In the roundtable discussion, the panelists are asked about the most significant trends of 2021 in Service Management, the challenges of the year ahead, and what the most promising technologies will be for customers in 2022.

Check it out below—it’s a great discussion of the current state and future of Service Management!

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