canvas

Unified Communications Blog

Resources for UC from Akkadian Labs

A hybrid work employee using automated provisioning

How Automated Provisioning Supports Hybrid Work Environments

Hybrid work has redefined how organizations manage technology, but many IT teams still rely on manual provisioning—a process ill-suited for today’s dynamic work. The result? Security gaps, operational inefficiencies, and employee frustration. Every location shift introduces new access variables, making manual processes slow, error-prone, and risky. Automated UC provisioning prevents

Learn More
Employee working from home showing the importance of data security in UC

Why Data Security in UC User Provisioning Matters More than Ever

As businesses embrace hybrid and cloud-based work models, they unlock flexibility and scalability—but they also expose sensitive data to new risks. Securing user accounts, permissions and access across UC platforms isn’t just good practice—it’s essential. Without it, companies face the threat of data breaches, compliance violations and costly operational disruptions.

Learn More
AI's impact on UC engineer managing a UC environment

How AI is Impacting the World of Unified Communications (UC)

Many UC providers are releasing new AI-powered features designed to improve efficiency and the user experience. With the landscape changing daily, this blog explores how AI is being applied to improve UC for both the user and the organization. With capabilities becoming more defined and industries settling on ways to

Learn More
UC resellers using UC management tools

Top 5 UC Management Tools UCaaS Resellers Should Know About

Many companies are switching from on-prem Unified Communications (UC) to Unified Communications as a Service (UCaaS). This growing demand presents an incredible opportunity for UCaaS resellers. But with opportunity comes complexity. This blog explores the essential UC management tools UCaaS resellers need to manage their UCaaS offering better. Despite all

Learn More
team working together despite challenges with their corporate directory

Why Your Corporate Directory is Hurting Your Team

Outdated and poorly managed corporate directories prevent many organizations from collaborating seamlessly in today’s hybrid work environments. In this post, we’ll explore how and why your corporate directory might be holding you back — and how a UC user provisioning solution can fix it.  Corporate directories are more than just

Learn More
a woman benefiting from UC user provisioning with the right automated features

The 5 Must-Have Automation Features in a UC Provisioning Tool

UC user provisioning software can simplify user and device management, saving time and reducing errors on routine and tedious provisioning tasks. But, with so many options on the market, how do UC professionals choose the right one? In this blog, we explore the must-have automation features that a UC provisioning

Learn More
A woman whiteboarding UC trends for 2025

The Top 5 UC Automation Trends to Watch in 2026

As business and work models evolve, unified communications, or UC, remains at the heart of the conversation. With 2025 winding down, it’s time to look ahead to 2026 to see what UC automation trends are on the horizon and how UC user provisioning software will continue to play an essential

Learn More
People meeting about adding provisioning software to their migration

The Critical Role of UC Provisioning Software in a UC Migration

UC migrations are large, enterprise-wide initiatives requiring months of planning and implementation. Within these large projects, it’s easy to get confused about some of the finer details. A common area of confusion is the role of UC provisioning software. This blog seeks to clear the air. Before we uncover the

Learn More