If you’ve ever been involved in a UC migration, especially from Cisco Unified Communications Manager (CUCM) to platforms like Webex Calling, Microsoft Teams, or Zoom, you know it’s rarely a simple, seamless experience. Migrations are complex, resource-intensive, and full of hidden challenges that can stall progress, consume budgets, and frustrate both IT teams and end users.

At Akkadian, we’ve spent years working with partners and enterprises to streamline provisioning and management of UC environments. Yet, as organizations accelerate their move to the cloud, one truth has become clear: migration remains one of the most painful and under-optimized parts of the UC lifecycle.

The Pain of Migrations

Every migration starts with good intentions—a clear vision of improved agility, modern collaboration, and reduced operational overhead. But between the first assessment and the final cutover, teams face countless hurdles:

  • Data Complexity: Extracting, normalizing, and validating user and device data from CUCM is tedious and error-prone.
  • Feature & Functionality Mapping: Analyzing and comparing platform capabilities to determine service and feature gaps, gains, and changes resulting from a platform migration.
  • Disjointed Processes: Many teams rely on spreadsheets, manual scripts, or one-off utilities that don’t scale.
  • Limited Visibility: It’s difficult to fully understand what exists today, what’s relevant to move, and what should be retired.
  • Operational Risk: Even a small mistake can ripple across systems, leading to downtime or misconfigured users.

These issues lead to longer timelines, higher costs, and a general reluctance to even start migrations—especially for large, distributed enterprises.

The Gap in the Market

While there are point solutions for discovery, assessment, or provisioning, few tools deliver a comprehensive, end-to-end approach. Most migration projects require stitching together multiple utilities, consulting engagements, or custom scripts.

The result? Inconsistency, inefficiency, and unnecessary complexity.

The industry needs a simpler, unified way to assess readiness, automate data transformation, and manage migration workflows—from on-premises to cloud—without reinventing the wheel every time.

Introducing Akkadian’s Migration Assistance Program (MAP)

We’re delivering a next-generation migration experience built on two powerful platforms working together:

Akkadian Provisioning Manager (APM): Your Migration Engine

Akkadian Provisioning Manager eliminates manual provisioning work by automating the creation, modification, and synchronization of users, devices, and settings across CUCM, Webex Calling, Microsoft Teams, and Zoom.

Instead of spreadsheets and scripts, APM provides:

  • Automated data transformation that handles normalization and validation
  • Cross-platform provisioning with consistent workflows regardless of target platform
  • Bulk operations that process thousands of users reliably
  • Error handling and rollback capabilities that reduce operational risk

NextGen User Lifecycle Management Platform: Your Orchestration Layer

Our upcoming SaaS-based Intelligent Orchestration and Workflow Automation platform takes migration beyond provisioning:

  • Migration Readiness Assessment: Complete visibility into your current environment, identifying dependencies, cleanup opportunities, and readiness gaps before you commit resources
  • Feature & Functionality Mapping: Automated comparison of platform capabilities, documenting service gaps, gains, and changes resulting from migration
  • Streamlined Workflow Orchestration: End-to-end process management ensuring consistency and control across discovery, planning, execution, and validation phases
  • Real-time Progress Tracking: Monitor migration status and identify bottlenecks without manual updates

The Complete Migration Journey

Together, APM and our NextGen Platform deliver:

  1. Discovery & Assessment → Understand what you have and what needs attention
  2. Planning & Mapping → Document feature parity and migration approach
  3. Data Preparation → Automated cleanup and validation
  4. Phased Provisioning → Controlled rollout with automated configuration
  5. Validation & Cutover → Verify everything works before going live
  6. Post-Migration Support → Ongoing management and optimization

Special Limited-Time Offer

We’re offering no-cost access for a predetermined period to experience the platform firsthand on real-world migration projects.

Whether you’re planning a CUCM migration or supporting clients through their UC modernization journey, this is your opportunity to transform how migrations get done—without budget risk.

Our goal is simple: remove the pain, risk, and complexity from UC migrations, empowering IT teams and partners to focus on outcomes, not obstacles.

The Path Forward

Migration shouldn’t be a barrier to progress. It should be an opportunity to modernize, simplify, and prepare for the future of collaboration.

With APM and our NextGen Platform, we’re not just delivering another set of tools—we’re redefining how migrations get done. 

If you’re planning a migration from CUCM to Webex, Microsoft, or Zoom, or if you support clients on that journey, we invite you to connect with us. Let’s make your next migration the smoothest one yet.

Book Your Free Migration Demo