Provisioning Solution for Cisco HCS

Automation Engine designed to streamline your Cisco HCS UCaaS offering

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Drive Profitability and Customer Satisfaction

Our platform brings new value to your UCaaS customers. From Day 1 dial plan and CUCM configuration, through Day 2 user application on-boarding and off-boarding, to powerful tools, such as Visual Phone Editor and Remote Phone Control, our platform is secure, scalable and easy-to-use. It allows you to quickly on-board customers into your service offers and provide customer focused tools that build strong customer satisfaction.

Key Highlights

Maximize Profitability of your HCS UCaaS Offer

Multi-tenant Hierarchy and Secure End-Customer Access

A secure, scalable platform for simplified administration of Cisco Collaboration for all your hosted clients.

  • Easily jump between clients with a single login
  • Role-based access to minimize risk of errors and inconsistencies
  • Automated workflows to reduce manual work
  • Improved SLAs/customer satisfaction

Quickly Deploy CUCM Site Configurations

Save time and money by setting up new customers and new customer locations with just a few clicks.

  • Deploy in minutes
  • Push predetermined and approved configurations to sites
  • Maintain multiple dial plan types

Streamline Provisioning with intelligent work-flows to remove risk

A single pane of glass to automate workflows for all Cisco Collaboration products and clusters.

  • Automated MACDs
  • New dial plan roll-outs
  • Active Directory integration
  • Bulk provisioning

Features & Tools

Multi-tenant architecture

Support all your HCS customers with a single instance of our software.

Hierarchy management

Easily jump between clients a single login.

High Availability

Automatic roll-over if an outage occurs.

Client self-service portal

End user enablement.

24/7 Support

We are always here to help.

Cisco HCS Certified

Fully tested to support your HCS environment.

Resources

Download the infosheet to learn more about Akkadian Provisioning Manager’s features and benefits.

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