Provisioning Solution for Cisco HCS

Automation Engine designed to streamline your Cisco HCS UCaaS offering

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Drive Profitability and Customer Satisfaction

Our platform brings new value to your UCaaS customers. From Day 1 dial plan and CUCM configuration, through Day 2 user application on-boarding and off-boarding, to powerful tools, such as Visual Phone Editor and Remote Phone Control, our platform is secure, scalable and easy-to-use. It allows you to quickly on-board customers into your service offers and provide customer focused tools that build strong customer satisfaction.

Key Highlights

Maximize Profitability of your HCS UCaaS Offer

Multi-tenant Hierarchy and Secure End-Customer Access

A secure, scalable platform for simplified administration of Cisco Collaboration for all your hosted clients.

  • Easily jump between clients with a single login
  • Role-based access to minimize risk of errors and inconsistencies
  • Automated workflows to reduce manual work
  • Improved SLAs/customer satisfaction

Quickly Deploy CUCM Site Configurations

Save time and money by setting up new customers and new customer locations with just a few clicks.

  • Deploy in minutes
  • Push predetermined and approved configurations to sites
  • Maintain multiple dial plan types

Streamline Provisioning with intelligent work-flows to remove risk

A single pane of glass to automate workflows for all Cisco Collaboration products and clusters.

  • Automated MACDs
  • New dial plan roll-outs
  • Active Directory integration
  • Bulk provisioning

Features & Tools

Multi-tenant architecture

Support all your HCS customers with a single instance of our software.

Hierarchy management

Easily jump between clients a single login.

High Availability

Automatic roll-over if an outage occurs.

Client self-service portal

End user enablement.

24/7 Support

We are always here to help.

Cisco HCS Certified

Fully tested to support your HCS environment.


Download the infosheet to learn more about Akkadian Provisioning Manager’s features and benefits.