Provisioning Solution for Cisco HCS

Automation Engine designed to streamline your Cisco HCS UCaaS offering

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Drive Profitability and Customer Satisfaction

Our platform brings new value to your UCaaS customers. From Day 1 dial plan and CUCM configuration, through Day 2 user application on-boarding and off-boarding, to powerful tools, such as Visual Phone Editor and Remote Phone Control, our platform is secure, scalable and easy-to-use. It allows you to quickly on-board customers into your Cisco hosted collaboration solution and provide tools that build strong customer satisfaction.

Maximize Profitability of your HCS UCaaS Offer

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Multi-tenant Hierarchy and Secure End-Customer Access

What is Cisco HCS management? A secure, scalable platform for simplified admin of  a Cisco Hosted Collaboration Solution for all your hosted clients.
  • Easily jump between clients with a single login
  • Role-based access to minimize risk of errors and inconsistencies
  • Automated workflows to reduce manual work
  • Improved SLAs/customer satisfaction

Quickly Deploy CUCM Site Configurations

Save time and money by setting up new customers and new customer locations with just a few clicks.
  • Deploy in minutes
  • Push predetermined and approved configurations to sites
  • Maintain multiple dial plan types
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Streamline Provisioning with Intelligent Work-flows to Remove Risk

A single pane of glass to automate workflows for all Cisco Hosted Collaboration products and clusters.

Features

Multi-Tenant Architecture

Support all your Cisco HCS customers with a single instance of our software.

Hierarchy Management

A single login to easily jump between clients for Cisco HCS partners.

High Availability

Automatic roll-over of your HCS management tool if an outage occurs.

Client Self-Service Portal

End user enablement.

24/7 Support

We are always here to help.

Cisco HCS Certified

Fully tested to support your HCS environment.

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Maximize HCS Profitability

“Our management platform maximizes HCS profitability with streamlined workflows and improved customer satisfaction.”

CTO, Akkadian Labs

Resources

Cisco HCS Infosheet CTA

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