Provisioning Solution for Cisco HCS

Automation Engine designed to streamline your Cisco HCS UCaaS offering

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Drive Profitability and Customer Satisfaction

Our platform brings new value to your UCaaS customers. From Day 1 dial plan and CUCM configuration, through Day 2 user application on-boarding and off-boarding, to powerful tools, such as Visual Phone Editor and Remote Phone Control, our platform is secure, scalable and easy-to-use. It allows you to quickly on-board customers into your Cisco hosted collaboration solution and provide tools that build strong customer satisfaction.

Key Highlights

Maximize Profitability of your HCS UCaaS Offer

MSP HCS Orchestrator Admin

Multi-tenant Hierarchy and Secure End-Customer Access

What is Cisco HCS management? A secure, scalable platform for simplified admin of  a Cisco Hosted Collaboration Solution for all your hosted clients.

  • Easily jump between clients with a single login

  • Role-based access to minimize risk of errors and inconsistencies

  • Automated workflows to reduce manual work

  • Improved SLAs/customer satisfaction

Quickly Deploy CUCM Site Configurations

Save time and money by setting up new customers and new customer locations with just a few clicks.

  • Deploy in minutes

  • Push predetermined and approved configurations to sites

  • Maintain multiple dial plan types

Akkadian Labs Site Builder Dashboard
Bulk Provisioning

Streamline Provisioning with intelligent work-flows to remove risk

A single pane of glass to automate workflows for all Cisco Hosted Collaboration products and clusters.

  • Automated MACDs

  • New dial plan roll-outs

  • Active Directory integration

Features & Tools

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Multi-tenant architecture

Support all your Cisco HCS customers with a single instance of our software.

Hierarchy management

A single login to easily jump between clients for Cisco HCS partners.

high availability icon

High Availability

Automatic roll-over of your HCS management tool if an outage occurs.

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Client self-service portal

End user enablement.

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24/7 Support

We are always here to help.

Cisco HCS Certified

Cisco HCS Certified

Fully tested to support your HCS environment.


Download the infosheet to learn more about Akkadian Provisioning Solution for Cisco HCS.