retail industry provisioning

UC Provisioning for Retail: Automation Best Practices

Executive Summary: Every communications touchpoint in a retail company is important to organizational effectiveness and customer satisfaction. In-store, online, customer service – it all matters when building a collaborative culture in a hybrid work environment and a loyal customer base that will help you grow your business. Seamless collaboration is
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UC Best Practices

UC Best Practices: Interoperability of UC with Other Systems

Akkadian Provisioning Manager’s core functionality is to automate moves, adds, changes and deletes (MACDs) in UC platforms such as Cisco Collaboration, Webex and Microsoft Teams. However, its capabilities expand beyond collaboration platforms, reaching into related areas such as call monitoring, call analytics, E911, call recording, CRM, HRIS, IT service management

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