Enterprise unified communications (UC) environments are complex ecosystems comprising many different applications. In this article, we’ll talk about how those apps should be connected and how an automated provisioning solution can help companies get more out of their UC investment. A lot of monetary investment, effort and complicated technology goes
Manual provisioning in unified communications (UC) can lead to many security risks – both accidental and in some cases, malicious. In this article, we cover the biggest risks and how an automated provisioning solution can help solve them. When you think about your company’s UC provisioning processes, do you think
Akkadian Provisioning Manager’s core functionality is to automate moves, adds, changes and deletes (MACDs) in UC platforms such as Cisco Collaboration, Webex and Microsoft Teams. However, its capabilities expand beyond collaboration platforms, reaching into related areas such as call monitoring, call analytics, E911, call recording, CRM, HRIS, IT service management
The bigger the organization, the bigger the provisioning challenges. IT and unified communications (UC) engineers working in large enterprises know it’s not easy to onboard, off-board, or migrate many users at once. That’s what automated bulk provisioning is for. When bulk user provisioning jobs come up, they can be a
Cisco Prime Collaboration Provisioning is entering end-of-sale and end-of-life. For enterprises using this product, some important dates are fast approaching. If your company hasn’t made a migration plan yet, here’s what you need to do. In April 2021, Cisco announced the end-of-sale and end-of-life for its Cisco Prime Collaboration Provisioning
Akkadian Labs in UC Today’s Roundtable on Service Management Technical Product Manager Mike Magil discusses trends in Service Management Akkadian Labs’ Technical Product Manager Mike Magil recently participated in a roundtable discussion with UC Today on the topic of Service Management. In the roundtable discussion, the panelists are asked about
How to Use Your Cisco Remote Destination Profiles Enabling Single Number Reach and more Your Cisco remote destination profile (RDP) is critical in enterprise phone configuration for Cisco Unified Communication Manager (CUCM). In addition to enabling single number reach (SNR), this profile is the information hub for remote destinations and
How to use Akkadian Provisioning Manager to Onboard Employees Onto Microsoft Teams Akkadian Provisioning Manager Now Supports Microsoft 365/Teams Akkadian Labs is excited to announce that Akkadian Provisioning Manager is now capable of Microsoft Teams on-boarding! In line with our commitment to providing the best provisioning and employee on-boarding experience
Security Remediation Notification Security Risk in Provisioning Manager 4.50.18 Remedied Akkadian Labs takes the security our software very seriously and we constantly work to make our products more secure. Recently, you may have seen an article, posted initially by Rapid7, disclosing potential security risks in Akkadian Provisioning Manager 4.50.18. We