The Leading Call Handling Software for Cisco UC Check Out Our New Explainer Video Are your operators: Struggling with high call volumes? Required to work from home? In need of an intuitive, powerful console for Cisco UC? As a UC Admin, are you looking for a Cisco operator console that
Situation: How Ready Were You for the Pandemic? Collaboration is the driving force of any successful organization. For many companies, the COVID-19 pandemic has exposed critical gaps in their ability to communicate effectively in situations that require mandatory work from home (WFH) policies. In light of the COVID-19 pandemic, how
Reporting Manager A powerful tool to generate reports from CUCM Challenge Cisco does not make it easy for UC Engineers to generate reports using the data in CUCM. It is also hard to make bulk data changes. Our Solution As a standard feature of Akkadian Provisioning Manager, Reporting Manager is
Akkadian Contact Manager v4.2 Release Can Now Act as a LDAP Source with Authentication Proxy Support Our enhanced directory helps employees quickly find who they need, through a simple yet powerful interface, available across multiple devices (including iOS/Android phones). It solves the telephony engineer’s data challenge of multiple data sources
Visual Phone Editor™ Easily Modify Your Cisco Devices with Visual Phone Editor Challenge: Make Manual A Thing of the Past Cisco does not make it easy to change phone button templates. If you’ve ever tried to modify devices with several lines, speed dials or intercoms in Cisco Unified Communications Manager
5 Ways UC Provisioning Solutions Align with Broader IT Initiatives Beyond Automation of MACDs Software solutions designed to streamline the provisioning of unified communications user accounts are often thought of as providing narrow operational efficiencies. However, UC automation not only eliminates complex, repetitive manual provisioning tasks, but also supports broader
What is user account provisioning automation for Cisco UC? Top 4 Benefits from Cisco UC Automation On a high level, user account provisioning automation for Cisco unified communications (UC) is a method of leveraging technology to streamline what is typically the manual user provisioning process of: On-boarding employees (Adds) Off-boarding
Akkadian Provisioning Manager’s Native Integration with Active Directory Zero-Touch Cisco UC On-Boarding For IT professionals, the holy grail of any automation initiative is the complete elimination of any manual work. For UC Engineers, Voice Managers or Telecom Engineers specifically, zero-touch on-boarding of new unified communications users is the goal. Luckily,
Case Study Migration from Avaya to Cisco UC Made Easy with Bulk Provisioning Company Meredith Corporation is a publicly traded print and digital media company that owns nationally renowned publications and has experienced huge growth following its long-sought-after acquisition of Time Inc. Challenge The compelling event that drove Meredith to
Provisioning Solution for Cisco HCS What is Cisco HCS Provisioning Automation? Our provisioning platform helps Cisco HCS partners streamline their unified communications services practice (UCaaS). From Day 1 dial plan deployment, to powerful Day 2 tools, such as workflow automation, visual phone editing and remote phone control, our platform is
