UC Today—Mike Magil on Service Management trends

Akkadian Labs in UC Today’s Roundtable on Service Management Technical Product Manager Mike Magil discusses trends in Service Management Akkadian Labs’ Technical Product Manager Mike Magil recently participated in a roundtable discussion with UC Today on the topic of Service Management. In the roundtable discussion, the panelists are asked about

Read More

Using Cisco Remote Destination Profiles

How to Use Your Cisco Remote Destination Profiles Enabling Single Number Reach and more Your Cisco remote destination profile (RDP) is critical in enterprise phone configuration for Cisco Unified Communication Manager (CUCM). In addition to enabling single number reach (SNR), this profile is the information hub for remote destinations and

Read More

UC Today—Market Guide

Akkadian Labs in UC Today’s Market Guide A leading resource for anyone looking for the best in UC products Akkadian Labs is featured in UC Today’s Market Guide! Collaboration and communication are the bedrock of operational success for any organization. And with hybrid remote/on-premises work becoming the new normal, the

Read More

UC Today—2022 Trends in UC

Akkadian Labs in UC Today’s Collaboration Roundtable Technical Product Manager Mike Magil discusses emerging trends in UC Akkadian Labs’ Technical Product Manager Mike Magil recently participated in a Collaboration Roundtable discussion with UC Today. The topic? Current and emergent trends in UC, in particular hybrid work environments. In the article,

Read More

UC API Triggers—Akkadian Provisioning Manager

Keep Critical Systems in Sync with your UC Platform New API Triggers for Akkadian Provisioning Manager In today’s collaboration environments, it’s important that your critical applications stay in sync with your unified communications platform. Keeping these apps from being siloed typically requires APIs that take time and effort to program—time

Read More

Akkadian Console
Overview Video

The Leading Call Handling Software for Cisco UC Check Out Our New Explainer Video Are your operators: Struggling with high call volumes? Required to work from home? In need of an intuitive, powerful console for Cisco UC? As a UC Admin, are you looking for a Cisco operator console that

Read More

Ready or Not: UC Continuity During the COVID-19 Pandemic

Situation: How Ready Were You for the Pandemic? Collaboration is the driving force of any successful organization. For many companies, the COVID-19 pandemic has exposed critical gaps in their ability to communicate effectively in situations that require mandatory work from home (WFH) policies. In light of the COVID-19 pandemic, how

Read More

CUCM Reporting Tool

Reporting Manager A powerful tool to generate reports from CUCM Challenge Cisco does not make it easy for UC Engineers to generate reports using the data in CUCM. It is also hard to make bulk data changes. Our Solution As a standard feature of Akkadian Provisioning Manager, Reporting Manager is

Read More

New Version Release
Akkadian Contact Manager 4.2

Akkadian Contact Manager v4.2 Release Can Now Act as a LDAP Source with Authentication Proxy Support Our enhanced directory helps employees quickly find who they need, through a simple yet powerful interface, available across multiple devices (including iOS/Android phones). It solves the telephony engineer’s data challenge of multiple data sources

Read More