API Triggers—Akkadian Provisioning Manager

Keep Critical Systems in Sync with your UC Platform New API Triggers for Akkadian Provisioning Manager In today’s collaboration environments, it’s important that your critical applications stay in sync with your unified communications platform. Keeping these apps from being siloed typically requires APIs that take time and effort to program—time

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Akkadian Console
Overview Video

The Leading Call Handling Software for Cisco UC Check Out Our New Explainer Video Are your operators: Struggling with high call volumes? Required to work from home? In need of an intuitive, powerful console for Cisco UC? As a UC Admin, are you looking for a Cisco operator console that

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Ready or Not: UC Continuity During the COVID-19 Pandemic

Situation: How Ready Were You for the Pandemic? Collaboration is the driving force of any successful organization. For many companies, the COVID-19 pandemic has exposed critical gaps in their ability to communicate effectively in situations that require mandatory work from home (WFH) policies. In light of the COVID-19 pandemic, how

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CUCM Reporting Tool

Reporting Manager A powerful tool to generate reports from CUCM Challenge Cisco does not make it easy for UC Engineers to generate reports using the data in CUCM. It is also hard to make bulk data changes. Our Solution As a standard feature of Akkadian Provisioning Manager, Reporting Manager is

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New Version Release
Akkadian Contact Manager 4.2

Akkadian Contact Manager v4.2 Release Can Now Act as a LDAP Source with Authentication Proxy Support Our enhanced directory helps employees quickly find who they need, through a simple yet powerful interface, available across multiple devices (including iOS/Android phones). It solves the telephony engineer’s data challenge of multiple data sources

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Visual Phone Editor – Akkadian Provisioning Manager

Visual Phone Editor™ Easily Modify Your Cisco Devices with Visual Phone Editor Challenge: Make Manual A Thing of the Past Cisco does not make it easy to change phone button templates. If you’ve ever tried to modify devices with several lines, speed dials or intercoms in Cisco Unified Communications Manager

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How UC Provisioning Automation Aligns with Broader IT Initiatives

5 Ways UC Provisioning Solutions Align with Broader IT Initiatives Beyond Automation of MACDs Software solutions designed to streamline the provisioning of unified communications user accounts are often thought of as providing narrow operational efficiencies. However, UC automation not only eliminates complex, repetitive manual provisioning tasks, but also supports broader

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Cisco UC Provisioning Automation

Akkadian Provisioning Manager’s Native Integration with Active Directory Zero-Touch Cisco UC On-Boarding For IT professionals, the holy grail of any automation initiative is the complete elimination of any manual work. For UC Engineers, Voice Managers or Telecom Engineers specifically, zero-touch on-boarding of new unified communications users is the goal. Luckily,

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