Streamline Provisioning Workflows Across Enterprise-Scale Contact Centers Akkadian Provisioning Manager continues to expand its integrations with Cisco products through added support for Cisco Unified Contact Center Enterprise (UCCE). This new integration brings all the benefits of seamless, automated provisioning to large contact centers. “We’re proud to announce this new integration,
Akkadian Provisioning Manager’s core functionality is to automate moves, adds, changes and deletes (MACDs) in UC platforms such as Cisco Collaboration, Webex and Microsoft Teams. However, its capabilities expand beyond collaboration platforms, reaching into related areas such as call monitoring, call analytics, E911, call recording, CRM, HRIS, IT service management
Streamline Provisioning Workflows for all Cisco UC Applications Akkadian Provisioning Manager continues to expand its integrations with Cisco products and cloud-based collaboration platforms. Building on our longstanding support for Webex Meetings and Messaging, we are pleased to announce that we now support Webex Calling. “Akkadian Provisioning Manager achieves a powerful
Stop by our Booth (#2781) Akkadian Labs is excited to announce for the seventh year our attendance at Cisco Live 2022 in Las Vegas, NV from June 12-16th! After a two year hiatus, Cisco Live is back as the premier destination for Cisco education, inspiration and community! Planning to attend
Akkadian Labs in UC Today’s Roundtable on Service Management Technical Product Manager Mike Magil discusses trends in Service Management Akkadian Labs’ Technical Product Manager Mike Magil recently participated in a roundtable discussion with UC Today on the topic of Service Management. In the roundtable discussion, the panelists are asked about
How to Use Your Cisco Remote Destination Profiles Enabling Single Number Reach and more Your Cisco remote destination profile (RDP) is critical in enterprise phone configuration for Cisco Unified Communication Manager (CUCM). In addition to enabling single number reach (SNR), this profile is the information hub for remote destinations and
Providing a UC Management Solution to a Large Healthcare System Bulk provisioning, DN Management, and API Triggers Customer: One of the Largest Healthcare Providers in America Our customer is one of the largest healthcare providers in the country, with 70,000 employees spanning 35 clusters—including 23,000 flex users, and 3,000 Packaged-Contact
Helping a Financial Services Firm Migrate to Cisco Collaboration Bulk provisioning, Active Directory integration, and DN Management Customer: A Large American Financial Services FirmOur client is one of the largest private financial services firms in America. Located in the Midwest, they have 28 offices and over 1,650 knowledge workers. UC
How to use Akkadian Provisioning Manager to Onboard Employees Onto Microsoft Teams Akkadian Provisioning Manager Now Supports Microsoft 365/Teams Akkadian Labs is excited to announce that Akkadian Provisioning Manager is now capable of Microsoft Teams on-boarding! In line with our commitment to providing the best provisioning and employee on-boarding experience
Automated Provisioning for Hybrid Microsoft/Cisco UC Environments Webinar Recording Webinar Recording Last week, Akkadian Labs hosted a webinar on our exciting new capabilities for provisioning hybrid Microsoft/Cisco UC environments. Hundreds of people tuned in to see how we leverage our single-pane-of-glass approach to bring the same speed, consistency, and security
