Akkadian announces support for Zoom UC screenshot

Akkadian Labs Announces Support for Zoom Automated Provisioning

Introducing the Ideal Provisioning Solution for Zoom UC Environments Akkadian Labs, the developer of the leading unified communications (UC) provisioningautomation solution, is announcing support for Zoom Video Communications, Inc. to complement their longstanding support for Cisco Collaboration, Webex and Microsoft Teams UC platforms. Built into their flagship product, Akkadian Provisioning

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Akkadian Labs Announces Cisco UCCE Support for Provisioning Manager

Streamline Provisioning Workflows Across Enterprise-Scale Contact Centers Akkadian Provisioning Manager continues to expand its integrations with Cisco products through added support for Cisco Unified Contact Center Enterprise (UCCE). This new integration brings all the benefits of seamless, automated provisioning to large contact centers. “We’re proud to announce this new integration,

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UC Best Practices

UC Best Practices: Interoperability of UC with Other Systems

Akkadian Provisioning Manager’s core functionality is to automate moves, adds, changes and deletes (MACDs) in UC platforms such as Cisco Collaboration, Webex and Microsoft Teams. However, its capabilities expand beyond collaboration platforms, reaching into related areas such as call monitoring, call analytics, E911, call recording, CRM, HRIS, IT service management

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Akkadian Labs Announces Provisioning Automation Support for Webex Calling

Streamline Provisioning Workflows for all Cisco UC Applications Akkadian Provisioning Manager continues to expand its integrations with Cisco products and cloud-based collaboration platforms. Building on our longstanding support for Webex Meetings and Messaging, we are pleased to announce that we now support Webex Calling.  “Akkadian Provisioning Manager achieves a powerful

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UC Today—Mike Magil on Service Management trends

Akkadian Labs in UC Today’s Roundtable on Service Management Technical Product Manager Mike Magil discusses trends in Service Management Akkadian Labs’ Technical Product Manager Mike Magil recently participated in a roundtable discussion with UC Today on the topic of Service Management. In the roundtable discussion, the panelists are asked about

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Using Cisco Remote Destination Profiles

How to Use Your Cisco Remote Destination Profiles Enabling Single Number Reach and more Your Cisco remote destination profile (RDP) is critical in enterprise phone configuration for Cisco Unified Communication Manager (CUCM). In addition to enabling single number reach (SNR), this profile is the information hub for remote destinations and

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Use Case: API Triggers for a Large Healthcare Provider

Providing a UC Management Solution to a Large Healthcare System Bulk provisioning, DN Management, and API Triggers Customer: One of the Largest Healthcare Providers in America Our customer is one of the largest healthcare providers in the country, with 70,000 employees spanning 35 clusters—including 23,000 flex users, and 3,000 Packaged-Contact

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Use Case: Migrating from Avaya to Cisco UC

Helping a Financial Services Firm Migrate to Cisco Collaboration Bulk provisioning, Active Directory integration, and DN Management Customer: A Large American Financial Services FirmOur client is one of the largest private financial services firms in America. Located in the Midwest, they have 28 offices and over 1,650 knowledge workers. UC

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