Introducing Seamless Provisioning for Webex Contact Center Environment Akkadian, the leader in UC provisioning automation, now offers support for Webex Contact Center and is officially announcing the release at Cisco Live in Las Vegas. This addition expands Akkadian’s Webex Control Hub provisioning support to include Webex Contact Center, adding to
UC Today, the leading online publication for unified communications and collaboration technology, names Akkadian a top UC Service Management Vendor for 2023. They highlight several of the key features of Akkadian Provisioning Manager including: Native integrations with ServiceNow and Active Directory Provisioning workflow templates that minimize human error Reporting tools
Streamline Provisioning for Critical Healthcare Communication and Collaboration Solutions Akkadian Labs, developer of the leading unified communications (UC) provisioning automation solution for enterprises and MSPs, is pleased to announce a new partnership with Mobile Heartbeat, the leading clinical communications and collaboration platform for the healthcare enterprise. Our flagship product, Akkadian
Introducing the Ideal Provisioning Solution for Zoom UC Environments Akkadian Labs, the developer of the leading unified communications (UC) provisioningautomation solution, is announcing support for Zoom Video Communications, Inc. to complement their longstanding support for Cisco Collaboration, Webex and Microsoft Teams UC platforms. Built into their flagship product, Akkadian Provisioning
Streamline Provisioning Workflows Across Enterprise-Scale Contact Centers Akkadian Provisioning Manager continues to expand its integrations with Cisco products through added support for Cisco Unified Contact Center Enterprise (UCCE). This new integration brings all the benefits of seamless, automated provisioning to large contact centers. “We’re proud to announce this new integration,
Akkadian Provisioning Manager’s core functionality is to automate moves, adds, changes and deletes (MACDs) in UC platforms such as Cisco Collaboration, Webex and Microsoft Teams. However, its capabilities expand beyond collaboration platforms, reaching into related areas such as call monitoring, call analytics, E911, call recording, CRM, HRIS, IT service management
Streamline Provisioning Workflows for all Cisco UC Applications Akkadian Provisioning Manager continues to expand its integrations with Cisco products and cloud-based collaboration platforms. Building on our longstanding support for Webex Meetings and Messaging, we are pleased to announce that we now support Webex Calling. “Akkadian Provisioning Manager achieves a powerful
Stop by our Booth (#2781) Akkadian Labs is excited to announce for the seventh year our attendance at Cisco Live 2022 in Las Vegas, NV from June 12-16th! After a two year hiatus, Cisco Live is back as the premier destination for Cisco education, inspiration and community! Planning to attend
Akkadian Labs in UC Today’s Roundtable on Service Management Technical Product Manager Mike Magil discusses trends in Service Management Akkadian Labs’ Technical Product Manager Mike Magil recently participated in a roundtable discussion with UC Today on the topic of Service Management. In the roundtable discussion, the panelists are asked about
How to Use Your Cisco Remote Destination Profiles Enabling Single Number Reach and more Your Cisco remote destination profile (RDP) is critical in enterprise phone configuration for Cisco Unified Communication Manager (CUCM). In addition to enabling single number reach (SNR), this profile is the information hub for remote destinations and
