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Unified Communications Blog

Resources for UC from Akkadian Labs

uc integrations flow chart

UC Integrations – How Automated Provisioning Maximizes Your UC Investment

Enterprise unified communications (UC) environments are complex ecosystems comprising many different applications. In this article, we’ll talk about how those apps should be connected and how an automated provisioning solution can help companies get more out of their UC investment. A lot of monetary investment, effort and complicated technology goes

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UC Best Practices

UC Best Practices: Interoperability of UC with Other Systems

Akkadian Provisioning Manager’s core functionality is to automate moves, adds, changes and deletes (MACDs) in UC platforms such as Cisco Collaboration, Webex and Microsoft Teams. However, its capabilities expand beyond collaboration platforms, reaching into related areas such as call monitoring, call analytics, E911, call recording, CRM, HRIS, IT service management

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bulk provisioning feature

Have Lots of UC Users & Devices? Try Automated Bulk Provisioning

The bigger the organization, the bigger the provisioning challenges. IT and unified communications (UC) engineers working in large enterprises know it’s not easy to onboard, off-board, or migrate many users at once. That’s what automated bulk provisioning is for. When bulk user provisioning jobs come up, they can be a

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UC Today—Mike Magil on Service Management trends

Akkadian Labs in UC Today’s Roundtable on Service Management Technical Product Manager Mike Magil discusses trends in Service Management Akkadian Labs’ Technical Product Manager Mike Magil recently participated in a roundtable discussion with UC Today on the topic of Service Management. In the roundtable discussion, the panelists are asked about

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Using Cisco Remote Destination Profiles

How to Use Your Cisco Remote Destination Profiles Enabling Single Number Reach and more Your Cisco remote destination profile (RDP) is critical in enterprise phone configuration for Cisco Unified Communication Manager (CUCM). In addition to enabling single number reach (SNR), this profile is the information hub for remote destinations and

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Onboarding Employees to Microsoft Teams Using Akkadian Provisioning Manager

How to use Akkadian Provisioning Manager to Onboard Employees Onto Microsoft Teams Akkadian Provisioning Manager Now Supports Microsoft 365/Teams Akkadian Labs is excited to announce that Akkadian Provisioning Manager is now capable of Microsoft Teams on-boarding! In line with our commitment to providing the best provisioning and employee on-boarding experience

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Akkadian Provisioning Manager— Security Remediation Notification

Security Remediation Notification Security Risk in Provisioning Manager 4.50.18 Remedied Akkadian Labs takes the security our software very seriously and we constantly work to make our products more secure. Recently, you may have seen an article, posted initially by Rapid7, disclosing potential security risks in Akkadian Provisioning Manager 4.50.18. We

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Understanding Licensing for CUCM

How to Optimize Cisco CUCM Licensing Akkadian Provisioning Manager makes it Easy The benefits of provisioning automation for Cisco Collaboration go beyond the operational benefits of workflows to streamline MAC-Ds. Akkadian Provisioning Manager™ can help engineers use the software licensing efficiently to prevent the needless expenditure of IT budgets that

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