UC Provisioning Automation for a Hospital DN Management, ServiceNow Integration, and Contact Center Provisioning Customer: A Respected Children’s HospitalOur customer is a large, respected children’s hospital on the east coast. Provisioning Challenge: Cisco Migration with ServiceNow and a Large Contact Center Migrating from Avaya to Cisco in a hybrid, multi-cluster
How UC Provisioning Automation Yields a Powerful ROI A simple solution to a complex problem In today’s economy, complex hybrid work environments are the new normal. Whether employees are working from home or in the office, whether UC systems are on prem, or in the cloud—tools for collaboration are critically
Akkadian Provisioning Manager—DN Management Directory Number Management in Real-Time with Akkadian Provisioning Manager The Importance of Directory Number Management Directory number management is crucial to ensuring that organizations don’t run out of numbers or needlessly spend money on new telephone numbers in the process of provisioning and deprovisioning users in
Cisco Prime Collaboration Provisioning is Coming to an End Explore an Alternative Provisioning Automation Solution for Cisco UC As Cisco has announced plans to discontinue its Prime Collaboration Provisioning product, now is a great time to consider our provisioning automation solution for Cisco Collaboration. Akkadian Provisioning Manager—the industry-leading platform for
Security Remediation Notification Security Risk in Provisioning Manager 4.50.18 Remedied Akkadian Labs takes the security our software very seriously and we constantly work to make our products more secure. Recently, you may have seen an article, posted initially by Rapid7, disclosing potential security risks in Akkadian Provisioning Manager 4.50.18. We
Streamlining CUCM Management Across Four Clusters at a University Native ServiceNow Integration, Remote Phone Control, and Role-Based Access Client: A Prestigious American UniversityOur customer is a large, prestigious university located in the American Midwest. Provisioning Challenge: Only Two Admins Managing Four ClustersThe university’s Cisco UC environment was comprised of four
Streamlining Migration to Cisco UC for a Major American City Bulk Provisioning, Contact Center Provisioning, and Role-Based Access Client: A Major American City Our customer, the municipal government of a major American city, was eager to upgrade their call management system migrating from Nortel to Cisco Unified Communications Manager (CUCM).
ServiceNow Integration with CUCM Automation straight out of the box, no API programming! ServiceNow is one of the most popular IT service management systems (ITSM) around, expanding far beyond simple HelpDesk ticketing into various aspects of operational support. That’s why we’re so excited to announce Akkadian Provisioning Manager’s native ServiceNow
How Akkadian Provisioning Manager Modernized MAC-D Workflows for a Global Law Firm Templates, Bulk Provisioning, and RESTful API to The Rescue Client: A Prestigious, Global Law Firm Our client is a highly reputable, NYC-based law firm with over a dozen offices around the world. With such an expansive, global operation,
How to Swap Out Phones Save time and effort replacing old, damaged, or outdated devices! What is CUCM Phone Swap?
