Security Remediation Notification Security Risk in Provisioning Manager 4.50.18 Remedied Akkadian Labs takes the security our software very seriously and we constantly work to make our products more secure. Recently, you may have seen an article, posted initially by Rapid7, disclosing potential security risks in Akkadian Provisioning Manager 4.50.18. We
ServiceNow Integration with CUCM Automation straight out of the box, no API programming! ServiceNow is one of the most popular IT service management systems (ITSM) around, expanding far beyond simple HelpDesk ticketing into various aspects of operational support. That’s why we’re so excited to announce Akkadian Provisioning Manager’s native ServiceNow
How to Swap Out Phones Save time and effort replacing old, damaged, or outdated devices! What is CUCM Phone Swap?
Cisco Webex Control Hub Integrations Akkadian Provisioning Manager is Fully Integrated with Webex Control Hub Pain…
Our Contact Directory Helps Employees Build Better Teams Check Out the New Explainer Video The modern workplace is rapidly…
Receptionist Console Overview A CUCM Receptionist Console That Makes Call Handling Easy Challenge:…
Streamline Messy Data for Cisco UC Admins Check Out Our New Explainer Video for Akkadian Contact Manager…
Build better teams for more effective projects Akkadian Labs is excited to announce significant enhancements to Akkadian Contact Manager! The new features take it beyond the standard corporate directory to become a powerful tool for collaboration that helps build better teams for more effective projects. Now more than ever, collaboration
How to Configure Single Number Reach Receive incoming calls to any phone! Single Number Reach, or SNR, is an important feature of Cisco Unified Communications Manager (CUCM) for ensuring that knowledge workers can receive incoming calls wherever there is a phone. This feature allows users of Cisco Collaboration phones to
The Leading Call Handling Software for Cisco UC Check Out Our New Explainer Video Are your operators: Struggling with high call volumes? Required to work from home? In need of an intuitive, powerful console for Cisco UC? As a UC Admin, are you looking for a Cisco operator console that
