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Unified Communications Blog

Resources for UC from Akkadian Labs

Security for Cisco Collaboration

Enhancing Security for Cisco Collaboration

Consider UC as Part of Your Overall Security Posture Cyber security should be a high priority for users of Cisco Unified Communications (UC) technologies. While CUCM, Unity Connection, Webex, Jabber and related collaboration software may not seem like attractive targets for hackers, such systems expose organizations to several operational cyber

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Akkadian Provisioning Manager Case Study

3 Ways Provisioning Manager Eliminated Contact Center Downtime for Dexcom

Dexcom’s new smart-device enabled glucose monitoring product has brought unprecedented benefits to diabetes selfcare. But while its success has accelerated Dexcom’s market growth, it also created new challenges for its technical support and customer service teams. As the company grew, Dexcom’s IT group needed to offload tasks to their service

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UC Automation

UC Automation Survey

What Your Peers are Saying about UC Automation New survey reveals frustration due to excess time spent on UC provisioning Do you ever find yourself frustrated by the time you spend on provisioning Unified Communications (UC) systems? If so, you’re not alone. According to a recent survey, IT professionals (who

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iPhone for Cisco Jabber

Use Your iPhone for Cisco Jabber

Akkadian Provisioning Manager can provide the seamless integration that Apple fans want today. Simple and intuitive–that is why you love your iPhone or iPad. Apple and Cisco made news Monday by announcing a partnership aimed…

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