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Unified Communications Blog

Resources for UC from Akkadian Labs

Akkadian Provisioning Manager Case Study

3 Ways Provisioning Manager Eliminated Contact Center Downtime for Dexcom

Dexcom’s new smart-device enabled glucose monitoring product has brought unprecedented benefits to diabetes selfcare. But while its success has accelerated Dexcom’s market growth, it also created new challenges for its technical support and customer service teams. As the company grew, Dexcom’s IT group needed to offload tasks to their service

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UC Automation

UC Automation Survey

What Your Peers are Saying about UC Automation New survey reveals frustration due to excess time spent on UC provisioning Do you ever find yourself frustrated by the time you spend on provisioning Unified Communications (UC) systems? If so, you’re not alone. According to a recent survey, IT professionals (who

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iPhone for Cisco Jabber

Use Your iPhone for Cisco Jabber

Akkadian Provisioning Manager can provide the seamless integration that Apple fans want today. Simple and intuitive–that is why you love your iPhone or iPad. Apple and Cisco made news Monday by announcing a partnership aimed…

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teleconference history

A History of Video Conferencing According to Sci-Fi

If video-enriched communication for the masses seems like it has been a long time coming, it’s because we have been dreaming about it since the ‘80s — the 1880s. The technology has a rich history in science-fiction spanning more than 130 years. Here’s a look at some of the most

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