2nd Half of 2020 Information Technology Scholarship Winner
Announcing the 2nd Winner of the 2020 Scholarship Congratulations Carey Linkous of Roanoke College We are pleased to…
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Announcing the 2nd Winner of the 2020 Scholarship Congratulations Carey Linkous of Roanoke College We are pleased to…
Receptionist Console Overview A CUCM Receptionist Console That Makes Call Handling Easy Challenge:…
Streamline Messy Data for Cisco UC Admins Check Out Our New Explainer Video for Akkadian Contact Manager…
Akkadian Labs is Now a Member of ContactCenterWorld The Global Trade Organization for Contact Center and Customer Engagement Akkadian Labs is very pleased to announce that we are now a registered member of ContactCenterWorld! ContactCenterWorld, the global association for contact center and customer engagement best practices, has more than 205,000
Build better teams for more effective projects Akkadian Labs is excited to announce significant enhancements to Akkadian Contact Manager! The new features take it beyond the standard corporate directory to become a powerful tool for collaboration that helps build better teams for more effective projects. Now more than ever, collaboration
How to Configure Single Number Reach Receive incoming calls to any phone! Single Number Reach, or SNR, is an important feature of Cisco Unified Communications Manager (CUCM) for ensuring that knowledge workers can receive incoming calls wherever there is a phone. This feature allows users of Cisco Collaboration phones to
Provisioning Manager is now in WWT’s ATC On-Demand Lab ATC is Ideal for Quick, On-Demand Demonstrations We’re excited to announce that Akkadian Provisioning Manager, the leading Cisco Collaboration automation solution, is now featured in World Wide Technology’s Advanced Technology Center (ATC)! WWT is a leader in informing, evaluating, and helping
The Leading Call Handling Software for Cisco UC Check Out Our New Explainer Video Are your operators: Struggling with high call volumes? Required to work from home? In need of an intuitive, powerful console for Cisco UC? As a UC Admin, are you looking for a Cisco operator console that
Akkadian Console is Now Integrated with HL7 An Ideal Operator Solution for Healthcare Providers Akkadian Console™, the leading Cisco operator console, now integrates with Health Level Seven (HL7). HL7 is the standard for exchanging information with secure medical applications, making Console the ideal operator solution for hospitals and healthcare providers.
A More Powerful Cisco Operator Console for Smarter Visibility Web Console is Now Integrated with Microsoft Office 365 Now Integrated with Outlook Calendar Akkadian Console™—the most advanced Cisco console software for Cisco Unified Communications—has now integrated its web version with Microsoft Office 365. As Work From Home (WFH) mandates remain