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Unified Communications Blog

Resources for UC from Akkadian Labs

Use Case: Streamlining Migration to Cisco UC

Streamlining Migration to Cisco UC for a Major American City Bulk Provisioning, Contact Center Provisioning, and Role-Based Access Client: A Major American City Our customer, the municipal government of a major American city, was eager to upgrade their call management system migrating from Nortel to Cisco Unified Communications Manager (CUCM).

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Akkadian Provisioning Manager—ServiceNow Cisco CUCM Integration

ServiceNow Integration with CUCM Automation straight out of the box, no API programming! ServiceNow is one of the most popular IT service management systems (ITSM) around, expanding far beyond simple HelpDesk ticketing into various aspects of operational support. That’s why we’re so excited to announce Akkadian Provisioning Manager’s native ServiceNow

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Use Case: Akkadian Provisioning Manager—Bulk Provisioning

How Akkadian Provisioning Manager Modernized MAC-D Workflows for a Global Law Firm Templates, Bulk Provisioning, and RESTful API to The Rescue Client: A Prestigious, Global Law Firm Our client is a highly reputable, NYC-based law firm with over a dozen offices around the world. With such an expansive, global operation,

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